The Polar Promise – Polar Heating and Cooling

The Polar

Promise

At Polar, we believe our customers deserve more than just heating and cooling solutions — you deserve peace of mind. That’s why we back every service with The Polar Promise:

Satisfaction Promise

We’re not happy until you are. If you’re not completely satisfied with our work, we’ll make it right. That includes a one year test drive on your new equipment.

No Surprise Promise

The price we quote is the price you pay — no hidden fees, no unexpected charges.

Peace of Mind Promise

Your comfort can’t wait. That’s why, If your new equipment ever breaks down, we guarantee that one of our certified technicians will be there within 48 hours of making contact with us and we will get you back up and running. No long waits, no endless rescheduling, just fast, reliable service when you need it most. Included for first year after install and extend each year the polar plan is extended up to 10 years.

Comfort Promise

Your comfort is our priority. We ensure your system keeps your home 70 degrees on a 18 degree day. Also your system will be able to keep your house 20 degree cooler than the outdoor temperature.

Property Protection Promise

We treat your home like our own. Our team takes every precaution to protect your property, inside and out. In the unlikely event, we damage your property we will pay for it to be repaired or fixed.

The 10 year Promise

Enjoy total peace of mind with our 10-Year Parts & Labor Warranty. If your system needs repair within the next decade, both the parts and the labor are fully covered—no surprise bills or hidden costs. Our licensed technicians will handle everything, ensuring your equipment runs smoothly and your comfort is never compromised.

Apples-to-Apples Promise

Found a comparable service for less? We’ll match it — ensuring you always get the best value without compromise.

Your Comfort, Our Priority

At Polar Heating & Cooling, we believe every home deserves dependable comfort. Whether it’s the middle of summer or the coldest winter night, you can count on our expert technicians to keep your heating and cooling systems running at their best.